Privacy Policy

This Privacy Policy applies to the Easy IT Returns App / https://www.easyitreturns.com

In this policy, the words “we”, “ours” and/or “us” refer to Praharsh Fincon Solutions Private Limited, its APP – “Easy IT Returns” & its website “https://easyitreturns.com” and “you” and/or “your” refer to our customers.

Easy IT Returns App / https://www.easyitreturns.com recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on Easy IT Returns App / https://www.easyitreturns.com and other offline sources. This Privacy Policy applies to current and former visitors to our App / Website and to our online customers. By visiting and/or using our App / Website, you agree to this Privacy Policy.

Easy IT Returns App / https://easyitreturns.com is a property of Praharsh Fincon Solutions Private Limited, an Indian Company registered under the Companies Act, 2013 having its registered office at 501, 5th Floor, Sakar-IX, B/W City Gold Cinema & Old RBI Building, Ashram Road, Navrangpura, Ahmedabad-380009, Gujarat, India.

 

Information we collect

Contact information: We might collect your name, email, mobile number, phone number, street, city, state, pin code, country, IP address, Date of Birth, Your Documents, PAN Card details, Aadhar Card Details, Income Details, KYC details and other related details you provide to avail our services offered by us.

Payment and billing information: We might collect your Billing Name, Billing Address and Payment Method when you buy our services. We never collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment gateway partners.

Information you post: We collect information you post in a public space on our App / Website or on a third-party social media site belonging to https://www.easyitreturns.com web portal or Easy IT Returns App.

Demographic information: We may collect demographic information about you, Taxsaver Instruments you prefer, Taxes & Statutory Compliances you make, or any other information provided by your during the use of our App / Website. We might collect this as a part of a survey also. We may further collect information about your preference of tax saver investments.

Other information: If you use our App / Website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

 

We collect information in different ways.

We collect information directly from you. We collect information directly from you when you register on our App / Website whether or not you purchase our products/services through the App / Website. We also collect information if you post a comment on our App / Websites or ask us a question through phone or email.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies, and web beacons for collecting information about your usage of OUR App / Website.

We get information about you from third parties. For example, if you use an integrated social media feature on our App / Websites, the third-party social media site will give us certain information about you. This could include your name and email address.

 

Use of your personal information

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase of Services through on our App / Website or for other promotional purposes.

We use information to respond to your requests or questions. We might use your information to confirm your registration.

We use information to improve our services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests. We may use your information to make our App / Website and Services better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes. We may use information to protect our company, our customers, or our App / Websites.

We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or services. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy Products / services from us we’ll enroll you in our newsletter.

We use information to send you transactional communications. We might send you emails or SMS about your account or a purchase of our services.

We use information as otherwise permitted by law

 

Sharing of information with third-parties

We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We will share information with the Business Associates. We share your information with our business Associates responsible for fulfilling the service obligation. The business associates may use the information we give them as described in their privacy policies.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold, we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.

 

Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email support@easyitreturns.com. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchase of our services.

 

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

 

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Pranav H. Joshi
501, 5th Floor, Sakar-IX,
B/W City Gold Cinema & Old RBI Building,
Ashram Road, Navrangpura,
Ahmedabad-380009, Gujarat, India

Phone: +91-79-48451501
Email: support@easyitreturns.com
If you have any questions about this Policy or other privacy concerns, you can also email us at support@easyitreturns.com

 

Updates to this policy

This Privacy Policy was last updated on 15.04.2023. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our App / Website. Please check our site periodically for updates.

 

Jurisdiction

If you choose to visit the App / Website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.